Returns & Exchanges
At Cayden, we want you to be completely satisfied with your purchase. If your new fashion pieces aren't the perfect fit, you can return or exchange any unworn items with original tags within 30 days of delivery.
Initiate Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Prepare Package
Securely pack your items in the original packaging if possible, ensuring all original tags and labels are still attached.
Attach Label
Download and print your prepaid shipping label from the portal and affix it firmly to the outside of your return package.
Drop Off
Hand your package to the designated carrier at any authorized drop-off location and keep your tracking receipt for reference.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing